FAQs

How long does it take to implement Gravity Core™ across an enterprise?

Installation takes approximately 2 weeks, followed by a 60-day burn-in process. During this burn-in process the components of the system are exercised prior to being placed in service. This ensures optimal performance upon launch.

Is the transition seamless?

Yes. Sanctum understands that business continuity is critical to your organization. We perform installation after business hours and in predetermined groups (or business units) to make the transition seamless.

Will employees see changes in the way they perform their daily tasks?

No, Gravity Core™ works with all of your existing tools and integrates with all existing IT plans. Employees can work from their existing machines and utilize their existing programs. Their new virtual desktops will be identical to the desktops they're familiar with.

Is the Gravity Core™ network easy to maintain with my in-house resources?

Yes, the Gravity Core™ network can easily be maintained in-house. Our team of training experts will conduct intensive training upon completion of installation.

Does Sanctum provide long-term technical support for the Gravity Core™ platform?

Absolutely. In addition to training your own personnel, Sanctum can provide comprehensive support during the entire life cycle of the Gravity Core™ system. Sanctum offers 24-hour, 365 day support for all Gravity Core™ customers. We also offer our Embedded Gravity Specialist Program, which means that one of our Sanctum engineers will office in your facility full-time, providing daily care, troubleshooting and management of your Gravity Core™ system. Our Sanctum consultants will work with your team to determine the best option for your organization.

UNCOMPROMISED

DATA PROTECTION

with 24-HOUR

365-DAY SUPPORT

In addition to training your own personnel, Sanctum can provide comprehensive support during the entire life cycle of the Gravity Core™ system. Sanctum offers 24-hour, 365 day support for all Gravity Core™ customers. We also offer our Embedded Gravity Specialist Program, which means that one of our Sanctum engineers will office in your facility full-time, providing daily care, troubleshooting and management of your Gravity Core™ system.

Protecting your business' core assets enables your ability to compete, survive and ultimately, to thrive. In addition to the financial impact, compromising your digital assets can result in business disruptions, loss of competitive advantage, litigation and damage to reputation. By mitigating the threat of network attacks, Sanctum's Gravity Core™ safeguards your enterprise and provides absolute confidence.

ENTERPRISE LEVEL

PEACE OF MIND